Privacy Policy

Cook & Butcher have designed this website to give you a fantastic experience whilst respecting and protecting your privacy.

This policy describes in plain English exactly what data we collect from you when you visit our website, how we process it and how you can get in touch with our Data Protection Officer with any questions. This policy is effective from June 2021.

By using or registering with this website you consent to this policy.

1. Principles Of Our Policy

Private: We will never sell, rent or trade information about you to other companies.
Secure: In accordance with the General Data Protection Regulation (GDPR) we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access.
Necessary: We won’t collect information unless it is used to deliver a better service or to give you useful, relevant information.

2. Data We Collect From You

We receive information about you in two ways:

Directly from you – This is usually your contact details you provide via a form (e.g. to request further information or to register).
Automatically via the WordPress website: This includes your IP address and browsing behaviour. Understanding the way you interact with our site enables us to improve our service to you.

3. Securely Using Your Data

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may legitimately interest you, where you have consented to be contacted for such purposes. You can choose to opt-out of contact at any time.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
Occasionally we may incorporate cookie-generated data together with other data we hold to communicate with you in the most appropriate way. We may also compile and provide aggregate statistics about our site users, information requests, traffic patterns and any other related site information but will never identify you as an individual.

Data is processed within the Cook & Butcher platform and stored in the EU.

Information about you will be kept secure and it will not be supplied to anyone else, unless we are obliged or permitted by law to disclose it. Cook & Butcher do not sell, rent or trade any personal information supplied by you to any third party.

4. Contact Us

This website is owned and operated by Cook & Butcher.

Our registered office is:

Cook & Butcher

16-17 The Broadway

Thatcham

RG19 3HX

You can contact us by writing to the business address given above or by email to info@cookandbutcher.co.uk

5. Your Data Protection Rights

Please contact us at any time to:

Request access to information that Cook & Butcher has about you
Correct any information that Cook & Butcher has about you
Delete information that Cook & Butcher has about you
Ask any questions about Cook & Butcher’s collection, storage and processing of your data

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by contacting our Data Protection Officer.

You have the right to lodge a complaint with your Supervisory Authority. In the UK, the supervisory authority is the ICO, https://ico.org.uk.

6. Cookie Policy

In accordance with the General Data Protection Regulation (GDPR), the United Kingdom’s Privacy and Electronic Communications Regulations (PECR) and Information Commissioner’s Office guidance, this website follows the “Implied Consent” basis for processing cookies. The first time you visit this website you will be informed of the cookies we use and that by continuing to browse this website you are implying your consent for us to use cookies.

A cookie is a very small text file placed on your computer. Cookies help us to:

Understand browsing habits on our website
Understand the number of visitors to our website and the pages visited
Remember you when you return to our website so we can provide you with a more personalised experience.

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire.

You can choose to block or delete cookies through your browser settings at any time.

Essential cookies
Essential cookies are technical cookies that are required for the operation of our sites. Without essential cookies our sites can’t operate properly. Essential cookies include, for example, cookies that enable you to log into secure areas.

Performance cookies
Performance cookies allow us to recognise and count the number of visitors to our sites and to see how visitors move around them. This helps us to improve the way our sites work by enabling us to tailor our sites to the way visitors use them. The information we collect from performance cookies is aggregated which means that we cannot identify you from it.

Experience cookies
Experience cookies allow our sites to remember the choices you make. Our sites use experience cookies to provide you with enhanced and personalised features. For example, we use information collected through what are known as “web-analytic” cookies to compare the choices you make to those of our other customers so that we can learn from those choices.

Information collected by experience cookies cannot track your browsing activity when you leave our sites to browse other sites.